Product Roadmap

Where FlexCare has been, where it's going, and what we're thinking about next. This is a living document — updated as priorities evolve.

Shipped

In Progress

Planned

Exploring

Phase 1

8/12 shipped

Base Platform + Core Packs

Shipped

Consultation, Pharmacy, Billing, Nursing, Lab, Analytics, HR, Patient Engagement packs.

14-day free trial

Shipped

Full platform access, no credit card required.

OTP-based login

Shipped

Phone OTP authentication — no passwords.

WhatsApp prescription delivery

Shipped

Prescriptions delivered as PDF via WhatsApp Business API.

Patient Portal (basic)

Shipped

Patients view prescriptions, visit history, and lab reports.

GST-compliant billing

Shipped

Invoices, Razorpay integration, payment tracking.

Referral program

Shipped

Earn coupons by referring other doctors. Single-use, shareable coupons.

Super Admin SaaS dashboard

Shipped

Tenant management, subscription overview, platform health monitoring.

Clinic mobile app (PWA)

In Progress

Progressive Web App for doctors and staff — works offline for basic operations.

Prescription drug autocomplete

In Progress

Search drugs by generic name, brand name, or composition while writing prescriptions.

Bulk patient import

In Progress

Import existing patient records from CSV during onboarding.

Weekly clinic summary email

In Progress

Automated weekly digest — patients seen, revenue, top diagnoses.

Phase 2

0/8 shipped

ABHA (Ayushman Bharat) integration

Planned

Link patient records to their ABHA Health ID for interoperability with the national health ecosystem.

Insurance & TPA billing

Planned

Claim generation, TPA submission, cashless processing for major insurers.

Telemedicine / Video consultation

Planned

Built-in video calls for follow-up consultations. No third-party app needed.

Multi-language support

Planned

Hindi, Marathi, Tamil, Telugu, Kannada, Gujarati — for staff UI and patient communications.

Smart appointment scheduling (AI)

Planned

AI-suggested appointment slots based on doctor availability patterns and patient history.

Discharge summary automation

Planned

Auto-populate discharge summaries from IPD notes, lab results, and medication records.

Patient feedback & NPS

Planned

Automated post-visit feedback collection via WhatsApp. Clinic NPS dashboard.

API access for integrations

Planned

REST API for clinics to integrate FlexCare with their existing tools and third-party systems.

Phase 3

0/5 shipped

Multi-branch management

Exploring

Centralised dashboard for hospital chains and clinics with multiple locations.

White-label option

Exploring

Hospital groups can brand the platform as their own — custom domain, logo, and colours.

AI clinical decision support

Exploring

Evidence-based suggestions during consultation — differential diagnoses, drug interactions, dosage guidelines.

Population health analytics

Exploring

Aggregate (anonymised) health trend analytics across clinic network for public health insights.

IoT device integration

Exploring

Direct data import from glucometers, BP monitors, and pulse oximeters into patient records.

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